Patient Information
We want every visit to be smooth, convenient, and stress-free. This section provides everything you need to prepare for your appointment, including downloadable forms, payment and insurance details, and helpful office policies to ensure you know exactly what to expect.
For Our Patients
Downloadable Forms
To help make your visit as smooth and efficient as possible, we provide all essential patient forms online. You can complete them ahead of time at your convenience and bring them with you to your appointment. Simply download the forms you need, fill them out, and our team will take care of the rest when you arrive.
Flexible Payment Support
Payment & Insurance Information
We want your experience at Gentle Dental Care to be as simple and stress-free as possible—including how you pay for your care. Our practice accepts a variety of payment methods and works with many insurance providers to help you maximize your benefits.
Accepted Payment Methods
We accept cash, personal checks, and all major credit cards, including MasterCard, Visa, Discover, and American Express.
Dental Insurance
Gentle Dental Care accepts most major dental insurance plans. As a courtesy, our team will verify your benefits, help estimate your coverage, and file your claims on your behalf.
We are an in-network Premier Provider with Delta Dental, and we frequently work with plans such as Humana, United Concordia, and Aetna. Coverage varies by plan, so we encourage you to contact our office for specific details.
CareCredit Financing
For patients who prefer monthly payments, we offer CareCredit—a flexible financing option with low minimum monthly payments. CareCredit can be used for any treatment you choose, including cosmetic services.
If you have questions about insurance, fees, or financing options, our front-office team is here to help. Contact us at 210-402-6002.
What to Expect at Our Practice
Office Policies
We strive to create an environment where every patient feels welcomed, respected, and well-informed. The following policies help us maintain an organized, comfortable experience for everyone.
Appointments & Scheduling
We reserve appointment times exclusively for each patient to ensure that you receive the focused attention you deserve. If you need to reschedule or cancel, please contact us as soon as possible so we can accommodate other patients waiting for care.
Arrival for Your Visit
To make the most of your appointment, we ask new patients to arrive a few minutes early with their completed forms and insurance information. Returning patients should bring any updated information that may affect their care.
Insurance Estimates
While we make every effort to provide accurate estimates based on your plan, final insurance payments are determined by your provider. Any remaining balance is the patient’s responsibility.
Emergency Care
For true dental emergencies outside office hours, established patients may contact Dr. Boles through our emergency line at 210-273-8716. We make every effort to provide prompt attention when urgent needs arise.
Office Hours
Our regular business hours are:
- Monday: 9:00 AM – 3:00 PM
- Tuesday: 9:00 AM – 5:00 PM
- Wednesday: 7:00 AM – 2:00 PM
- Thursday: 8:00 AM – 3:00 PM
- Friday: Closed
Contact Us
Let’s Get You the Care You Deserve
Whether you’re due for a routine cleaning, exploring cosmetic options, or need gentle restorative care, our team is happy to guide you every step of the way. Simply reach out using the form, and we’ll respond as soon as possible.
Prefer to call? We’d love to talk with you.